The hotel was super organized upon check in, and one of the staff actually came outside and met us at our tour bus to hand out all of the room keys and info.
Once inside, I headed straight up to my room on the 5th floor, which is the second highest floor. The room was very spacious and consisted of a king bed, table, mini fridge, ironing board and safe. The bathroom was a little bit tight on space, especially the bathtub. They had a bar installed on the wall, which is a great idea, but it also took up a bit of space, so the bathtub felt extra tight.
On the day I was to check out, I asked the front desk about a bus to the airport and was told that they could help me reserve a shuttle for $15, paid directly to the shuttle company. I knew that the public bus was located about 10 minutes away and would cost $6.80, so I was willing to pay the bit of extra cash to avoid having to lug my suitcase across town to the bus station.
I arrived back at the hotel with about 45 minutes to spare and eventually asked the front desk about the shuttle again when it still hadn’t shown up 20 minutes after the agreed upon time. They called the shuttle for me again and was told that they thought someone had already come to get me, but they would send someone right away.
After a few minutes, one of the front desk girls came running up to me in a bit of a panic and said that there has been a massive mix up with the shuttle company and they are no longer coming so she’s called a taxi for me now. She was very apologetic and I appreciate her gesture to call a cab, but I kind of wished that she had asked me first, as the cab now ended up costing me $34, which isn’t a cost that I had expected to pay. I realize that at that point in time, it likely was my only choice, and I can’t blame the hotel for the shuttle not showing up, but I think it would have made sense to check with me first, before assuming I would just pay this cost.
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